Service Engineer in Cheng Hua Engineering is responsible to provide technical support and services, machine installation/ integration, maintenance and conduct end user training to customers at site.
CREATe VALUES:
• Provides on or off-site corrective or preventative maintenance and offers after-sales technical support solutions.
• Responding to customer call-outs.
• Evaluating and resolving problems.
• Assisting with the installation of equipment.
• Repairing, testing and maintaining equipment.
• Monitoring the performance of products.
• Providing customers with regular reports and feedback on their service requests.
• Developing and maintaining relationships with customers.
REQUIREMENTS:
• Bachelor's Degree holder/ Diploma in Mechanical, Mechatronic, Electrical, Industrial Automation or equivalent qualification.
• At least 3 years related working experience in a similar industry.
• Have working experience in manufacturing assembly, quality control and installation.
• Have ability to meet tight installation and servicing schedule.
• Able to plan and manage multi-disciplined site activities within specified time frame and technical specifications.
• Able to travel outstation and overseas when required.
• Able to work on irregular hours and standby after office hour.
• Fresh engineering graduates are encouraged to apply.